Please Note: We cannot delete profiles as we have no way of verifying you are the account holder. Only you can cancel to queue your profile for deletion by login into your account and accessing your Settings from the user menu.
We respond to all enquiries within two hours (except during busy periods, out of office hours and public holidays).
Our offices hours are:
Monday to Thursday 09:00 - 16:00 GMT
Friday 09:00 - 14:00 GMT
IMPORTANT: You must provide the correct email address or you will not know when you have received an answer or see our reply.
You will receive your login information once you submit a ticket to the email address you provide. So you can login and view all your past tickets and open new ones and see your replies.